Dental Office Receptionist

Course ID
DOR1414
Campus
Mississauga Campus
Start Date
January 2020, September 2019
Type
Diploma
Duration
21 Weeks
Class Schedule
Mornings (F/T)

The Dental Office Receptionist (DOR) is designed for students who are new to the Dental Office Administration field. The program blends business and health to provide students with the skills required to start a career as Dental Office Administrators or Dental Receptionists within large or small organizations.  Upon graduation students master the skills needed to find employment in a Dental Care Centre, a Dental Specialty Facility or a Dental Emergency Centre.

Program Concentration

• Communication & Customer Service
• Computerized Office Procedures
• Dental Office Procedures
• Bookkeeping & Dental Accounting
• MS Office Software Applications
• Scheduling
• Dental Anatomy
• Dental Office Billing
• AbelDent

Career Opportunities

• DENTAL OFFICE RECEPTIONIST
• DENTAL OFFICE ADMINISTRATOR
• CLERICAL STAFF IN PUBLIC DENTAL HEALTH DEPARTMENTS
• CUSTOMER SERVICE REPRESENTATIVE IN DENTAL INSURANCE COMPANIES
• DENTAL APPOINTMENT CLERK

Course Outline

Computer Fundamentals (GOA 101)
Windows Operating System (GOA 102)
Keyboard and Speed Development (GOA 103)
MS Word: Word Processing (GOA 104)
MS Excel: Numerical Processing (GOA 105)
MS Outlook: Electronic Communications (GOA 106)
MS PowerPoint: Useful Office Presentations (GOA 107)
Communications & Customer Service (GOA 108)
Bookkeeping and Accounting Essentials (OAB 201)
Dental Office Administration, Procedures (DOR 110)
Dental Terminology (DOR 111)
Dental Anatomy (DOR 112)
Dental Processing and Claims (DOR 113)
Dental Office Billing – AbelDent (DOR 114)
Career Management (GOA 109)

Admission Requirements

• Grade 12 Diploma (or equivalent ) or
• Mature Student Status
• Medical Form Completed by a Doctor
• Police Clearance
• Good Command of the English Language

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