This 64-week diploma program provides a strong foundation in marketing, accounting, operations, and communications. Through hands-on projects and business simulations, students develop valuable skills in industry-standard software and real-world applications, preparing for careers in business, marketing, accounting, human resources, project management, and office administration.
With expert instructors and hands-on practice, you'll receive top-notch training tailored for childcare professionals like you.
Build expertise in marketing, HR, accounting, and leadership, preparing you for career growth in business operations.
This course is designed for those students new to computers and for those who want to further their understanding about how computers can be effectively integrated into the workplace. It will provide students with a strong foundation in computer concepts and skills related to PC’s and compatible computers. Students will receive a thorough introduction to the hardware components of a personal computer, as well as, basic knowledge of operating systems to become acquainted with computer applications, Module includes the following: Computer hardware, software and terminology *Understanding processing, memory and storage, *Input and output devices *Operating System and applications, *Workstation ergonomics, *Introduction to networking.
This course provides a platform for students to develop greater awareness and confidence using personal computers. Students will gain practical information and skills, such as what Windows as a computer operating system is, how to create and manage personal files and folders, and how to use the features included in Windows XP. Module includes the following: *Windows as a graphical user interface, *Folder and file management, *Document creation, *Windows Messenger, *Windows Media Player, *System cleaning, *Browsing the internet.
Keyboarding accuracy and speed are developed through this dynamic course with the use of drills, tests and timings. The course is intended for beginners or those who want to improve their precision and advance their typing speed. It is a graphical and interactive typing class that provides lessons, safety tips, and the ability to create customized typing lessons to improve the student’s ability to communicate in the modern word.
This course is designed to introduce students to the basic concepts of MS Word and to advance into more complex assignments using this effective word processing application. Students will be able to create and edit documents by locating and modifying text, format text, paragraphs and use of Word Tools; and they will also acquire the necessary competence to create complex documents; being able to add components such as, customized lists, tables, charts and graphics. Creating and using personalized MS Word efficiency tools is also an integral part of the course.
This course provides students with the knowledge and tools needed to work with MS Excel efficiently at the basic and advanced levels. During the training students learn how to input and organize data, format and print worksheets; as well as, how to edit, move and copy text, formulas and files. In addition students learn how to perform calculations, create formulas, produce graphs, work with multiple worksheets; use advanced formatting techniques to track and analyze business operations and create useful presentations and reports.
This course is designed to provide students with the knowledge and ability to effectively send and act on messages, as well as to work with tasks, use notes and manage contact information. Students will also learn to maintain the calendar, schedule appointments and events; and arrange meetings effectively. Furthermore, the training will prepare students to customize their Outlook environment, calendar and mail messages, to meet their specific work or personal needs.
This course is directed to provide students with the ability and knowledge to create presentations using Text, Objects, Charts & Tables, as well as formatting Text Slides. Students will also be involved in the preparation and delivering of presentations while working with templates and adding interActivity.
This module focuses on helping students develop effective written and verbal communication skills needed to interact with clients, residents, patients, co-workers, supervisors, other members of the health office team, external service providers and other agencies. Students will also learn how to apply their knowledge in the provision of excellent customer service.
This course is designed to provide students with a strong foundation in Bookkeeping and its relationship to business. It covers the study of the complete accounting cycle with a detailed examination of both the conceptual and procedural elements of the cycle. Emphasis is placed on analyzing and recording business transactions, as well as, adjusting journal entries for both service and retail business. In addition, the use of special journals and subsidiary ledgers coupled with methods of recording and managing retail inventories are examined.
This course is designed to provide students with comprehensive QuickBooks training. Students will learn how to set up a chart of accounts, reconcile a checking account, create and print invoices, receipts and statements, track payables, inventory and receivables, create estimates and generate reports, Setting up a payroll, editing employee information, processing payroll and government data are topics included in the module.
This course provides students with knowledge and experience in maintaining accounting records using the Sage 50 Accounting computerized software application. Accounting principles, concepts and processes previously learned are applied in a computerized environment. Students will apply transactions to the appropriate software accounting modules and prepare financial statements. The module includes procedures in reference to General Ledger, Accounts Payable and Accounts Receivable, as well as, analysis and interpretation of financial statements.
This course is a continuation of Sage 50 Accounting Level 1. The training provides students with further knowledge in maintaining accounting records using the software application. Accounting procedures in a computerized environment are examined using the Payroll, Inventory and Project components of Sage 50 Accounting ®. Accounting procedures in reference to services, as well as, procedures to collect financial information and names in order to customize the system are subjects included in the module.
This course is designed to cover the SAGE 300 (ERP Accpac) General Ledger unit. During the course, students learn the necessary steps to correctly establish; implement and process the module including the setup and periodic processing. The module includes the following topics: Managing the system – General Ledger set-up – Processing daily transactions – Creating the chart of accounts – Presenting account information – Entering a new fiscal and calendar year – Periodic Processing.
This course is designed to cover the SAGE 300 (ERP Accpac) Accounts Payable module. During the course, students learn the necessary steps to correctly establish; implement and process the module including the setup procedure and periodic processing. Unit includes the following: Bank services and Tax services – Accounts Payable setup – Vendor maintenance – Opening balances and current year transactions – Adjustments – Payment entry – Accounts Payable periodic processing.
This course is designed to cover the SAGE 300 (ERP Accpac) Accounts Receivable module. During the course, students learn the necessary steps to correctly establish; implement and process the module including the setup and periodic processing. Unit includes the following topics: Accounts receivable setup – Receipt processing – Customer maintenance – Periodic batch processing – Accounts receivable invoice entry – Periodic processing – Adjustment processing – Year-end procedures.
This course is designed to cover the SAGE 300 (ERP Accpac) Payroll module. During the course, students learn the necessary steps to correctly establish; implement and process the module including the setup and periodic processing. Unit includes the following: Defining bank codes, payroll setup options, automated payroll processing, earnings and deductions – Manual cheque processing – Establishing system options, employee options and company-wide codes – Periodic processing.
This course provides a solid base for the study of business, describing the global factors that impact the Canadian firm, and how business activities link to resources around the world. The training involves the study of the various aspects of the creation of a business operation and how this process is affected by the knowledge and understanding of both domestic and global economic environments as they affect all Canadian enterprises. Technology and communications, business leadership and management, human resources, business operations, finances & accounting, and marketing are the main topics examined during the course.
This course provides the basic framework to understand the role and functions of a manager in an organization; and, to explain the principles, concepts, and techniques that can be used in carrying out these functions. Business Administrators are called to hold management responsibilities in a given enterprise. Therefore; they must analyze specific topics such as planning, decision making, organizing, leading, controlling, and business innovation.
This course is designed to introduce students to the laws and ethical standards that managers must abide by in the course of conducting business. Laws and ethics almost always shape a company’s decision-making process while taking into consideration social responsibility & economic performance. By the end of the course, students have a clear understanding of the legal and ethical environment in which a business operates. Value-based management, managerial ethics, ethical behavior in an international context, as well as, legal forms of business organization and ownership are examined in detail.
Business managers need a fundamental understanding of the interactions that occur among people inside the workplace. This course provides the student with the tools to understand and evaluate individual, group and organizational processes. During the training, the student will also gain an appreciation of the relevance of the study of organizational behavior related to the practice of Business Management. Some of the main topics included are: Behavioral approach, organization culture, sub-cultures and constraints on managers and supervisors.
The Human Resources component of a modern business is key to its success or failure. This course is a comprehensive overview of contemporary Human Resources management directed to introduce the diverse elements of HR management and its function in the business environment. The training focuses on the role of the Human Resources staff specialist, as well as the HR responsibilities of the line manager. The legal and environmental context and the functional areas of HR management are examined. The course provides the learner with the opportunity to know and use the technical aspects of HRM as well as research and appraise best practices in this functional area.
The purpose of this course is to give the student an understanding of the fundamental principles governing the macro and micro economic systems. Topics include the principles of economics; the interactions of supply and demand and the various institutions which function within a market economy. Additionally, the concepts of money, spending, output, and income; national income analysis; inflation, unemployment, related stabilization factors; as well as, the impact of trade, the function of prices in markets and the relationship of economics to environmental issues are examined.
Students will learn how to tap into the hidden Job Market, create effective resumes and cover letters; and, learn how to conduct a successful job interview. Job search and career management techniques are provided to students, to ensure their success in the career search and development process.
This course provides students with an overview of the fundamentals of marketing with the primary focus of marketing products and services to the ultimate consumer. Emphasis is placed on the basic marketing premise that customer needs must be satisfied in order to achieve company objectives. Students gain insight into the complex and interdependent variables involved in developing successful marketing strategies. The strategic marketing planning process is presented, as well as, the specific concepts and principles involved in the 4 key components of the marketing mix: Product, Price, Distribution & Promotion.
This course helps students to understand what entrepreneurship is and provides them with a solid foundation to become responsible entrepreneurs and play a key role in society by pursuing opportunities to create and sustain competitive and viable enterprises. The course is designed for those students whose goal is to own their own business; but also, for those whose goal is to assist an existing organization to grow and develop. The training includes entrepreneurial behaviour opportunity identification, business planning, control & organizational performance, operations management, management of innovation, and basics of entrepreneurial finance.