Telephone Communication Technician

This advanced networking course in Canada provides comprehensive training on crucial topics essential for managing sophisticated network infrastructures. Participants will explore advanced routing protocols such as OSPF and BGP, along with advanced switch configurations including STP and VTP. The course also covers Quality of Service (QoS) mechanisms and traffic shaping techniques to optimize network performance. Additionally, students will learn about network design principles, redundancy strategies for high availability, and effective network monitoring and troubleshooting methodologies. This combination of theoretical knowledge and practical skills prepares participants to design, implement, and maintain resilient and efficient networks in demanding Canadian environments.

This course provides a foundational understanding of networking essential for careers in IT and telecommunications. Students will explore the definition and significance of networks as critical infrastructures enabling global communication

and information exchange. They will delve into the classification of networks, including Local Area Networks (LANs) for small-scale connectivity within homes, offices, or campuses; Wide Area Networks (WANs) facilitating communication across larger geographical areas like cities or countries; Metropolitan Area Networks (MANs) serving intermediate-sized regions such as metropolitan cities or large campuses; and Personal Area Networks (PANs) connecting personal devices within a proximity. The curriculum also covers various network topologies that dictate how devices are interconnected, including Bus, Star, Ring, Mesh, and Hybrid configurations. Students will understand the advantages, disadvantages, and applications of each topology in different network environments.

Additionally, the course explores essential networking hardware such as routers, which direct data packets between different networks; switches, enabling efficient data transmission within local networks; hubs, connecting multiple devices in a single network segment; and bridges, optimizing network performance by selectively forwarding traffic between network segments. Students will also learn about Network Interface Cards (NICs), crucial for enabling devices to connect and communicate over networks. The course covers different types of NICs and their roles in network connectivity.

Discover the Canadian VoIP course offering a comprehensive exploration of Voice over Internet Protocol (VoIP). Trace its evolution from traditional telephony, examine the fundamental components of VoIP systems, and delve into essential protocols such as SIP, RTP, and H.323. Gain insights into codecs like G.711, G.729, and Opus, and master the intricate processes of call setup and teardown. Enhance your knowledge of modern telecommunications with practical insights and industry-relevant skills.

Network Configuration and Management: IP Addressing and Subnetting

This course equips students with essential skills in configuring and managing networks, emphasizing:

Understanding IP Addresses: Comprehensive knowledge of IPv4 and IPv6 addressing schemes, allocation methods, and practical applications.

Subnetting Concepts: Mastery of subnetting principles, including subnet mask calculations, CIDR notation, and designing

efficient network layouts.

Network Infrastructure Configuration: Hands-on experience in configuring routers, switches, VLANs, and implementing Network Address Translation (NAT) for efficient network management.

By the end of this course, students will be proficient in designing, optimizing, and troubleshooting network configurations, preparing them for roles in IT infrastructure management across various industries in Canada.

In this course, students will learn about the OSI (Open Systems Interconnection) Model, which provides a structured approach to understanding how data moves through computer networks. They will explore the seven layers of the OSI Model, each with specific functions crucial for communication between devices. By studying the OSI Model, students will gain the foundational knowledge necessary to analyse, troubleshoot, and design efficient and scalable networks in various Canadian industries.

This course provides foundational knowledge in network security essentials, emphasizing:

Importance of Network Security: Understanding the critical role of network security in protecting data, privacy, and organizational assets from cyber threats.

Common Threats and Vulnerabilities: Identification and mitigation of common threats such as malware, phishing attacks, and unauthorized access.

Security Measures: Introduction to essential security measures including:

Firewalls and Antivirus Software: Implementation and management of firewalls for network traffic control and antivirus software for detecting and removing malicious programs.

Intrusion Detection and Prevention Systems (IDS/IPS): Deploying IDS to monitor network traffic for suspicious activities and IPS to block malicious activities in real-time.

Basic Encryption and VPNs: Basics of encryption techniques to secure data transmission and Virtual Private Networks (VPNs) for secure remote access.

Upon completion, students will have a solid understanding of fundamental network security principles and tools, preparing them to contribute to secure IT environments in various Canadian industries.

Learn how to efficiently set up and manage VoIP systems, covering essential topics like IP phones, ATA, and softphones. Gain hands-on experience with VoIP server installation and configuration using Asterisk and FreePBX. Understand how to integrate VoIP with existing network infrastructure, optimize network settings for VoIP, ensure Quality of Service (QoS), secure your VoIP network, and troubleshoot common issues to maintain seamless communication.

Explore advanced VoIP capabilities including unified communications, video conferencing, and voicemail-to-email services. Delve into real-world applications through case studies of successful VoIP implementations, learn industry best practices, and examine future trends to stay ahead in VoIP technology

This subject will provide students with an opportunity to bring together knowledge and skills they have learned throughout the program, in order to develop a moderately complex mobile app.