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Course Overview

This comprehensive 46-week diploma equips you with the essential skills for a successful career in Medical Office Administration. The program includes 917 hours of theory and 08 hours of practicum, preparing you to manage administrative tasks in medical offices, clinics, and healthcare settings. It also provides a strong foundation for pursuing opportunities in Medical Office Management.

What You Will Learn

Admission Requirements
Career Options
Others
  • Medical Records Technician
  • Medical Stenographer
  • Ward Secretary
Healthcare Office & Administrative Skills

Gain practical training in billing, scheduling, records management, and medical office software used in real healthcare environments.

Law, Ethics & Patient Care Understanding

Develop a clear understanding of Ontario healthcare regulations, patient rights, and professional ethical responsibilities.

Medical Terminology & Clinical Knowledge

Build a strong foundation in medical language, anatomy, and pharmacology to support accurate communication and documentation.

Versatile Career Preparation

Prepare for roles across healthcare settings, including medical offices, dental clinics, veterinary offices, and hospital administration.

program courses

Law and Ethics in Medical Law

This course provides an in-depth exploration of the legal and ethical frameworks governing healthcare practices in Ontario. Students will examine the principles of medical law, including patient rights. healthcare regulations. and the ethical responsibilities of healthcare professionals.Through case studies, discussions. and practical scenarios, students will develop a strong understanding of the legal context in which healthcare operates, and the ethical dilemmas faced by practitioners.

Microsoft 365/Windows

This course provides an in-depth exploration of the legal and ethical frameworks governing healthcare practices in Ontario. Students will examine the principles of medical law, including patient rights. healthcare regulations. and the ethical responsibilities of healthcare professionals.Through case studies, discussions. and practical scenarios, students will develop a strong understanding of the legal context in which healthcare operates, and the ethical dilemmas faced by practitioners.

Health Office Billing

The Medical Office Program with a focus on Health Office Billing is designed to equip students with the essential skills and knowledge required to excel in the administrative and financial aspects of the healthcare sector. This program provides comprehensive training in medical billing processes,healthcare documentation, insurance claims processing, and relevant legislation governing healthcare services in Ontario.

Healthcare OfficeTranscripts

The Medical Office Program with a specialization in Healthcare Office Transcripts is designed to prepare students with the critical skills needed to manage, create, and navigate patient health care records in a professional medical office setting. This program emphasizes the importance of accurate documentation and the effective use of healthcare information systems to enhance patient care and streamline administrative processes.

Medical Office Terminology

This course introduces students to medical terminology critical for effective communication and documentation in the healthcare field. Students will develop a strong foundation in understanding and constructing medical terms using prefixes, suffixes, and root words. The course emphasizes the application of medical language in real-world contexts such as patient records, billing, coding, and interprofessional communication within healthcare offices.

Medical Office Software

This course provides students with the knowledge and skills to effectively use medical office software in healthcare settings. Emphasis is placed on electronic medical records (EMR), scheduling systems, billing software, and other digital tools essential for managing administrative tasks in a medical office. Students will gain hands-on experience with industry-standard software to prepare for real-world applications.

Pharmacology for Medical Office

This course provides students with foundational knowledge of pharmacology, focusing on its application in medical office settings. Students will learn about drug classifications, mechanisms of action, and common medications used in healthcare. Emphasis is placed on understanding prescriptions, medication safety, and the role of pharmacology in patient care and medical office administration.

Records Management & Scheduling

This course equips students with the essential skills to manage medical records and scheduling systems in healthcare settings. Students will learn to organize and maintain patient records in compliance with privacy and security regulations. Emphasis is placed on efficient scheduling techniques to optimize appointment management and ensure seamless workflow within medical offices.

First Aid CPR Level C

This course prepares students to respond effectively to emergency situations by providing foundational knowledge and practical skills in first aid and cardiopulmonary resuscitation (CPR). The training follows the standards set by recognized organizations such as the Canadian Red Cross andSt. John Ambulance. Students will learn techniques to assess, stabilize, and care for individuals experiencing medical emergencies, ensuring preparedness in both professional and personal contexts.

Career Management

This course is designed to empower students with the tools and strategies needed to manage their career development effectively. Students will explore topics such as goal setting, personal branding,networking, resume writing, and job search techniques. The course emphasizes practical skills and fosters self-awareness to help students navigate their career path with confidence and adaptability.

Business Communications

This course focuses on developing professional communication skills essential for medical office administrators. Students will learn to communicate effectively in diverse healthcare environments,create accurate and professional business documents, and manage interactions with patients,colleagues, and healthcare providers. Emphasis is placed on written, verbal, non-verbal, and digital communication within the context of Ontario’s healthcare system.

Ward Clerk

This course prepares students for the administrative and clerical duties required of a ward clerk in healthcare settings. Students will learn to manage patient records, coordinate communication between healthcare teams, schedule appointments, and maintain compliance with healthcare regulations in Ontario. Emphasis is placed on organizational skills, professionalism, and effective communication to support patient care and ward operations.

Basic Anatomy

This course introduces students to the fundamental principles of human anatomy. Students will learn about the structure and function of the human body, focusing on organ systems and their interactions. The course emphasizes the practical application of anatomical knowledge in healthcare and medical office settings, ensuring a clear understanding of how anatomical concepts relate to patient care.

Veterinary Office Administration

This course prepares students for administrative and support roles in veterinary clinics and animal care facilities. Students will develop the knowledge and skills needed to manage office tasks, assist with client communication, and support the veterinary team in providing quality care for animals.The course emphasizes professionalism, communication, and an understanding of basic animal health and medical terminology.

Managing Finances in the Medical Office

This course provides students with the foundational skills and knowledge needed to manage financial tasks in a medical office setting. Budgeting, payroll management, and financial reporting.Students will learn how to handle financial operations in compliance with Ontario’s healthcare and taxation regulations while utilizing software tools to ensure accuracy and efficiency.

Dental Office Administration

This course is designed to equip students with the skills and knowledge required for administrative roles in dental offices. Emphasis is placed on dental office procedures, patient communication,scheduling, billing, and records management. Students will learn the terminology and administrative practices specific to dentistry, preparing them to manage day-to-day operations efficiently while adhering to Ontario regulations.

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