Privacy Policy and terms & conditions
A1 Global College is committed to protecting the personal information of its website visitors, students, and prospective students. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with us online or through our services.
Who We Are
Our website address is:
https://a1globalcollege.ca.
We operate as a private career college in Ontario, Canada.
What Personal Data We Collect and Why
We collect personal data through the following methods:
1. Web Forms & CRM
When you submit a form on our website, we may collect:
- Full name, phone number, and email address
- Location and interest in programs
- Any other information you choose to provide
This information is stored securely in our internal
CRM system and used to:
- Contact you by phone, email, or SMS
- Provide information about programs and admissions
- Schedule appointments and respond to inquiries
2. Email and SMS Marketing
By providing your contact information, you consent to receive email and SMS communications from A1 Global College. These messages may include:
- Admissions updates
- Promotional offers
- Event invitations
You can opt-out of marketing communications at any time using the unsubscribe links provided or by submitting a request at:
🔗
https://a1globalcollege.ca/data-deletion-request/
3. Cookies & Analytics
We use
first-party and third-party cookies to:
- Track visitor behavior and improve website experience
- Measure performance of ads and content
- Enable session management and personalization
These may include:
- Google Analytics
- Meta (Facebook/Instagram) Pixel
- TikTok Pixel
- Other ad tracking tools
You can control cookies through your browser settings or using consent tools provided on our website.
4. Comments
If you leave comments on our website:
- We collect the data you provide in the comment form
- Your IP address and browser user agent may be logged for spam detection
5. Media Uploads
Avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract this information.
6. Social Media and Paid Advertising
We use social media platforms (e.g., Facebook, Instagram, LinkedIn, TikTok, YouTube) and paid advertising to:
- Promote our programs and events
- Collect leads through ad forms and interactions
- Retarget visitors using pixels and cookies
Who We Share Your Data With
Your data may be securely shared with:
- Third-party services we use for marketing, automation, and analytics
- Authorized staff within A1 Global College
- Regulatory bodies as required for compliance with provincial education laws
We do
not sell or rent your personal data.
How Long We Retain Your Data
- Marketing data is retained until you opt-out or submit a deletion request.
- Comments and form submissions are stored indefinitely unless requested to be removed.
- Student data is retained as required by the Ontario Ministry of Colleges and Universities and NACC.
Your Rights Over Your Data
You may request to:
- Access or export your personal data
- Correct or update inaccurate information
- Delete your data from our marketing and analytics systems (if not a student)
Submit your request at:
🔗
https://a1globalcollege.ca/data-deletion-request/
Note: If you are or were a student, full data deletion may not be possible due to regulatory obligations.
Where We Send Your Data
Visitor comments may be checked through automated spam detection services. Marketing data may be processed by third-party platforms (e.g., Amazon SES, Google, Meta).
How We Protect Your Data
We implement appropriate technical and organizational measures including:
- Secure servers and encrypted communications (HTTPS)
- Access controls and role-based permissions in our CRM
- Regular data backups and policy reviews
Data Breach Procedures
In the event of a data breach, we will:
- Assess the impact and contain the breach
- Notify affected individuals if necessary
- Report the incident to relevant authorities if required by law
Third-Party Data and Profiling
We may receive data from social media platforms or advertising networks to enhance our outreach efforts. We do not engage in automated decision-making that produces legal or significant effects without human involvement.
Contact Us
If you have any questions regarding this policy or your data, please contact: