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After completing a Personal Support Worker (PSW) program, finding the right employer is an essential step. PSWs are needed in long-term care homes, home and community care, retirement and supportive-care settings and healthcare staffing agencies in the Kitchener-Waterloo-Cambridge (KWC) region.
This guide is a directory of long-term care homes and PSW focused employers and staffing organizations serving Kitchener, Waterloo, Cambridge and surrounding communities. This tool assists PSW graduates in identifying potential employers, types of care environments they can work in, and provides official contact and career information.
Important: Facility Ownership, management, job listings, contact information, and other facility information are subject to change. Before you apply, check Ontario’s official Long-Term Care directory to confirm the home’s current licensing and administrative information.
1. PSW Employers in Cambridge
Cambridge has the following licensed long-term care homes in Ontario. LTC homes can provide PSWs with opportunities to provide personal care, mobility support, daily-living assistance, and other resident-centred services as part of a larger care team.
1.1 Cambridge Country Manor
Address: 3680 Speedsville Road, Cambridge, ON N3H 4R6
Phone: 519-650-0100
Operator/Licensee: Caressant-Care Nursing and Retirement Homes Limited
Official Website: Caressant Care – Cambridge Country Manor
Cambridge Country Manor is a 79-bed licensed long-term-care home in Cambridge. Ontario classifies it as a for-profit LTC home.
1.2 Fairview Mennonite Home
Address: 515 Langs Drive, Cambridge, ON N3H 5E4
Phone: 519-653-5719
Official Website: Fairview Mennonite Home
Fairview Mennonite Home is a 192-bed not-for-profit long-term-care home. It provides residents with long-term care and related nursing and personal-care services.
1.3 Golden Years Nursing Home
Address: 704 Eagle Street North, Cambridge, ON N3H 4T3
Phone: 519-653-5493
Official Website: peopleCare – Golden Years
Although its name includes “Nursing Home,” Ontario’s official classification is Long-Term Care. Golden Years has 68 licensed beds and is a for-profit LTC home.
1.4 peopleCare Hilltop Manor Cambridge
Address: 42 Elliott Street, Cambridge, ON N1R 2J2
Phone: 519-621-3067
Official Website: peopleCare – Hilltop Manor
peopleCare Hilltop Manor is a 188-bed licensed LTC home operated by peopleCare Communities Inc.
1.5 Riverbend Place
Address: 650 Coronation Boulevard, Cambridge, ON N1R 7S6
Phone: 519-740-3820
Official Website: Extendicare
Riverbend Place is a 53-bed licensed long-term care home. Ontario currently identifies Extendicare (Canada) Inc. as its licensee. Older directories may still show Revera, so employer research should use the current operator information.
1.6 Saint Luke’s Place
Address: 1624 Franklin Boulevard, Cambridge, ON N3C 3P4
Phone: 519-658-5183
Official Website: Saint Luke’s Place
Saint Luke’s Place is a 114-bed not-for-profit long-term-care home. The organization also operates other seniors’ accommodation options on its campus, but its LTC component is the relevant section for PSW employment research.
1.7 St. Andrew’s Terrace
Address: 255 St. Andrew’s Street, Cambridge, ON N1S 1P1
Phone: 519-620-9512
Website: St. Andrew’s Terrace
St. Andrew’s Terrace is a long-term care community serving older adults in Cambridge.
1.8 Stirling Heights
Address: 200 Stirling MacGregor Drive, Cambridge, ON N1S 5B7
Phone: 519-622-3434
Official Website: Extendicare
Stirling Heights is a 110-bed licensed long-term care home. Ontario currently identifies Axium Extendicare LTC II LP as the licensee.
2. PSW Employers in Kitchener, Waterloo and Surrounding Communities
The Waterloo Region list includes licensed LTC homes in Kitchener, Waterloo, Elmira, St. Jacobs and New Hamburg. Some of the most relevant employer prospects for PSW graduates interested in long-term care include these facilities.
2.1 AgeCare Elmira
Address: 11 Herbert Street, Elmira, ON N3B 2B8
Phone: 519-669-2921
Official Website: AgeCare Elmira
AgeCare Elmira is a 48-bed licensed long-term care home operated under the AgeCare organization.
2.2 AgeCare West Williams
Address: 200 David Bergey Drive, Kitchener, ON N2E 3Y4
Phone: 519-570-2115
Official Website: AgeCare West Williams
AgeCare West Williams is a 160-bed licensed LTC home in Kitchener.
2.3 peopleCare A.R. Goudie Kitchener
Address: 369 Frederick Street, Kitchener, ON N2H 2P1
Phone: 519-744-5182
Official Website: peopleCare A.R. Goudie
A.R. Goudie is a 208-bed long-term-care home. Ontario identifies peopleCare Not-For-Profit Homes Inc. as the licensee and peopleCare Inc. as the management firm.
2.4 Barnswallow Place Community
Address: 120 Barnswallow Drive, Elmira, ON N3B 2Y9
Phone: 519-669-5777
Official Website: Sienna Living – Barnswallow Place
Barnswallow Place is a 96-bed licensed LTC home in Elmira. It operates within the Sienna Living organization.
2.5 Columbia Forest
Address: 650 Mountain Maple Avenue, Waterloo, ON N2V 2P7
Phone: 519-884-4480
Official Website: Extendicare – Columbia Forest
Columbia Forest is a 156-bed licensed LTC home. Ontario currently identifies Axium Extendicare LTC II LP as the licensee.
2.6 Heritage House
Address: 54 Eby Street, St. Jacobs, ON N0B 2N0
Phone: 519-664-2921
Official Website: Heritage House
The facility formerly known as Derbecker’s Heritage House is currently listed by Ontario as Heritage House, a 72-bed licensed LTC home. The current licensee is an Omni Quality Living entity.
2.7 Forest Heights
Address: 60 Westheights Drive, Kitchener, ON N2N 2A8
Phone: 519-576-3320
Official Website: Southbridge Care Homes
Forest Heights is a 240-bed licensed LTC home. Ontario’s current record identifies a Southbridge Care Homes-related licensee structure.
2.8 Lanark Heights Long-Term Care Centre
Address: 46 Lanark Crescent, Kitchener, ON N2N 2Z8
Phone: 519-743-4200
Website: Lanark Heights
Lanark Heights is a 160-bed licensed long-term care home operated under Steeves & Rozema Enterprises Limited.
2.9 Nithview Home
Address: 200 Boullee Street, New Hamburg, ON N3A 2K4
Phone: 519-662-2280
Official Website: Tri-County Mennonite Homes
Nithview Home is a 97-bed not-for-profit LTC home operated by Tri-County Mennonite Homes.
2.10 Parkwood Mennonite Home
Address: 726 New Hampshire Street, Waterloo, ON N2K 4M1
Phone: 519-885-4810
Official Website: Parkwood Mennonite Home
Parkwood Mennonite Home is a 96-bed not-for-profit long-term-care home in Waterloo.
2.11 Sunnyside Home
Address: 247 Franklin Street North, Kitchener, ON N2A 1Y5
Phone: 519-893-8482
Official Website: Region of Waterloo – Sunnyside Home
Sunnyside Home is a 263-bed not-for-profit long-term-care home operated by the Regional Municipality of Waterloo. The Region also provides information about student placements and careers within its seniors and long-term-care services.
2.12 The Village at University Gates
Address: 250 Laurelwood Drive, Waterloo, ON N2J 0E2
Phone: 519-904-0650
Official Website: Schlegel Villages – University Gates
The Village at University Gates is a 192-bed licensed LTC home operated by Schlegel Villages.
2.13 Trinity Village Care Centre
Address: 2727 Kingsway Drive, Kitchener, ON N2C 1A7
Phone: 519-893-6320
Official Website: Trinity Village
Trinity Village Care Centre is a 150-bed not-for-profit LTC home operated by Lutheran Homes Kitchener-Waterloo.
2.14 The Village of Winston Park
Address: 695 Block Line Road, Kitchener, ON N2E 3K1
Phone: 519-576-2430
Official Website: Schlegel Villages – Winston Park
The Village of Winston Park is a 288-bed licensed LTC home operated by Schlegel Villages.
3. Healthcare Staffing Agencies for PSWs
PSWs do not need to apply to each individual LTC home. Staffing agencies can connect PSWs with a variety of healthcare facilities, retirement communities and community-care employers.
3.1 Plan A Senior Care Staffing and Recruitment
Focus: Senior-care staffing and recruitment
Corporate Address: 316 Notre Dame Avenue, Sudbury, ON P3C 5K5
Phone: 705-587-7526
Website: Plan A
Plan A specifically hires Personal Support Workers in Ontario and focuses on staffing retirement and long-term care facilities. Kitchener-Waterloo, Toronto, Hamilton, Brampton, Mississauga, London, Ottawa, and other Ontario markets are all part of its current location network.
For PSW graduates, Plan A can be particularly valuable because it offers casual, part-time and full-time PSW possibilities across partnered homes, together with orientation and flexible scheduling.
3.2 Priority Healthcare Staffing Solutions
Focus: Healthcare staffing and home care
Address: 2800 Skymark Avenue, Mississauga, ON
Phone: 416-613-8292
Website: Priority Healthcare
Priority Healthcare hires medical experts for various care settings and offers healthcare staffing and caregiver services throughout Ontario. The province is covered under its Ontario service area.
3.3 Maxwell Management Group
Focus: Healthcare and senior-care recruitment
Address: 367 Lynden Road, Brantford, ON N3R 0B9
Phone: 1-855-305-4078
Website: Maxwell Management Group
In the healthcare and elder care industries, Maxwell Management Group offers recruiting services, including hiring for clinical and leadership roles in long-term care.
3.4 Trillium Talent Resource Group
Focus: Recruitment and staffing
Address: 99 Sheppard Avenue West, North York, ON
Phone: 416-497-2624
Toll-free: 877-722-8522
Website: Trillium Talent Resource Group
Trillium offers employment and recruitment services. Because open employment might vary by region and customer, PSW graduates should confirm current PSW openings before applying.
3.5 Dilys Group
Focus: Long-term-care and retirement-sector recruitment, temporary staffing and consulting
Address: 310 Miwate Pvt, Unit 100, Ottawa, ON
Phone: 343-351-8801
Website: Dilys Group
Dilys Group provides operational consultancy, temporary staffing, and recruiting services to long-term care and retirement companies. Beyond entry-level PSW work, it may offer prospects in senior care and healthcare.
3.6 MatchGroup Recruitment
Focus: Healthcare recruitment
Address: Toronto, ON
Phone: 647-991-9443
Website: MatchGroup Recruitment
MatchGroup specializes in hiring healthcare professionals for home care, senior living, long-term care, and community health. Before applying, PSWs should review the job qualifications and current posts.
3.7 Solara Health Partners
Focus: Healthcare staffing and clinical services
Address: 505 Consumers Road, Suite 300, North York, ON
Phone: 416-780-0573
Website: Solara Health Partners
In Ontario, Solara Health Partners offers clinical services and healthcare personnel. PSW graduates should evaluate current positions and qualifying requirements because the business focuses on hiring healthcare professionals.
4. Home Care and Community Employers That Hire PSWs
PSW employment in home-care companies differs from that of long-term care facilities. PSWs may visit clients’ homes to offer one-on-one personal and domestic help rather than assisting several individuals in a single facility.
4.1 CarePartners
Address: 140 Columbia Street West, Waterloo, ON N2L 3K8
Phone: 519-746-7600
Toll-free: 1-866-288-4788
Email: [email protected]
Website: CarePartners
Because CarePartners offers personal care and nursing services in the Waterloo Wellington area and has a Waterloo office and clinic, it is one of the best local PSW possibilities.
In addition to offering home health services throughout Ontario, the organization specifically hires Personal Support Workers and Home Support Workers.
4.2 CBI Home Health
Address: 100 Sheppard Avenue East, Suite 200, North York, ON M2N 6N5
Phone: 416-226-6995
Website: CBI Home Health
Because CBI Home Health specifically hires Personal Support Workers, it is a good PSW job opportunity. A recognized PSW certificate is listed as one of the requirements for the position in its current hiring material.
4.3 VON Canada
Address: 2315 St. Laurent Boulevard, Suite 100, Ottawa, ON K1G 4J8
Phone: 1-888-866-2273
Website: VON Canada
Personal Support Workers are specifically included in VON’s profession categories, which include home and community care throughout Ontario. Additionally, it provides options for student placement.
4.4 SE Health
Address: 90 Allstate Parkway, Suite 800, Markham, ON L3R 6H3
Phone: 1-800-463-1763
Website: SE Health
SE Health now posts PSW openings throughout Ontario and has a well-established PSW recruitment operation. Full-time, part-time, and other PSW positions in various communities are offered on its careers website.
4.5 Bayshore HealthCare
Address: 2101 Hadwen Road, Mississauga, ON
Toll-free: 1-877-289-3997
Website: Bayshore HealthCare
Bayshore has hired Personal Support Workers in Ontario and offers home and community healthcare services. PSWs should look for local possibilities in the company’s current employment postings.
4.6 FirstLight Home Care Canada
Address: 1155 North Service Road West, Oakville, ON L6M 3E3
Phone: 1-855-420-6900
Website: FirstLight Home Care Canada
FirstLight offers home care services from several locations across Ontario. PSW graduates should examine the careers site for the areas they wish to work in because employment prospects differ by franchise and region.
4.7 HealthOPM
Address: 2275 Upper Middle Road East, Suite 101, Oakville, ON L6H 0C3
Phone: 905-491-6808
Website: HealthOPM
For PSWs, HealthOPM is a good option for healthcare staffing. Personal Support Workers are specifically included in its recruitment services, and PSW employment in long-term care settings are now listed.
4.8 ComForCare Home Care
Website: ComForCare Canada
Depending on the area, ComForCare may provide PSW and caregiver possibilities in addition to home-care services through local offices. Candidates should verify the relevant local office and open positions because franchises are able to hire on their own.
4.9 Meliora Care
Address: 40 Godstone Road, North York, ON M2J 3C7
Phone: 647-985-5727 / 647-616-4970
Website: Meliora Care
Meliora Care is an excellent company to look into for PSW and personal care jobs because it offers home care services.
4.10 TransCare Community Support Services
Address: 1045 McNicoll Avenue, Toronto, ON M1W 3W6
Phone: 416-750-9885
Toll-free: 1-866-393-2079
Website: TransCare
PSWs interested in community-based care may also find employment with TransCare, which offers community support services.
4.11 PACE Independent Living
Address: 970 Lawrence Avenue West, Suite 210, Toronto, ON M6A 3B6
Phone: 416-789-7806
Website: PACE Independent Living
Adults with impairments can receive support services from PACE. Personal Support Worker experience can be a part of a career path inside the company, according to its jobs page.
4.12 Steer Friends
Address: 30 Innovator Avenue, Unit 6, Stouffville, ON L4A 0Y2
Phone: 905-642-0234
Website: Steer Friends
PSWs interested in community and disability assistance instead of typical long-term care can think about Steer Friends, which offers support services for individuals with impairments.
4.13 Nurse Jackie Homecare
Address: 133A Main Street South, Brampton, ON L6Y 1N2
Phone: 905-669-7756 / 647-291-1837
Website: Nurse Jackie Homecare
For recent graduates searching for community-based care positions, Nurse Jackie Homecare offers home-care services, including PSW/home-care aide services.
4.14 Good Comfort
Address: 20 Scrivener Square, Toronto, ON M4W 3X9
Phone: 647-795-3923
Website: Good Comfort
PSWs searching for private home care options may choose to investigate Good Comfort, which offers personal assistance and home care services.
4.15 Quality Homemakers Canada
Phone: 437-600-9647
Website: Quality Homemakers Canada
For elders and those who need extra help at home, Quality Homemakers offers caregiver and personal assistance services.
5. PSW Student Placements Can Help Build Employment Connections
The chance to obtain experience in an actual healthcare setting is a significant benefit for students who complete practical training.
In Ontario, there are organizations that specifically encourage student placements. Because of this, students should start studying about local employers before they graduate. During training, establishing connections with long-term care facilities, home care providers, and staffing companies helps facilitate the transfer into the workforce.
6. Start Building Your PSW Career
PSWs have a variety of job options in the Kitchener-Waterloo-Cambridge region, including long-term care, community care, home care organizations, and healthcare staffing agencies. The ideal choice will rely on your preferred patient demographic, schedule, and work environment.
Practical experience can be just as crucial as classroom instruction for students preparing for a career in personal support work. A1 Global College offers a 26-week NACC-approved curriculum that blends classroom instruction with hands-on training to help students become ready for a career as PSWs. Before finishing the program, students get the chance to use their abilities in a professional care setting and obtain real-world working experience thanks to a two-month guaranteed placement.
Knowing the local employment landscape can help you make a more educated career decision, whether your objective is to work in a Kitchener-Waterloo long-term care facility, give one-on-one care through a home-care company, or obtain experience through a healthcare staffing agency.
Disclaimer
The companies included in this handbook are offered as possible sources of employment. Inclusion does not imply that a company has a specific PSW position, is presently hiring, or provides student placements. Operators, contact details, eligibility conditions, pay, and job availability are all subject to change. Before applying, always check the current criteria on the employer’s official website.
